Yes, we offer a 30-day return policy from the date of purchase (or delivery for online orders). However, the item must be returned in its original condition, unused, with all original packaging and the purchase receipt. The watch should not be scratched, damaged, or altered in any way. For more details, please refer to our Return Policy.

We provide personalized assistance both in-store and online. Our staff will help you find a watch that matches your style, needs, and budget. You can also explore customer reviews or browse products on our website to see what fits you best. If you have any questions, feel free to contact us via phone or email.

To keep your watch in excellent condition, we recommend:

Regular cleaning with a soft cloth to remove dust and dirt.
Avoiding sharp impacts and keeping the watch away from harsh chemicals.
Changing the battery periodically (for quartz watches). We also offer watch maintenance and repair services at our store. If you need any assistance, feel free to bring your watch in for servicing.

Yes, all watches purchased from PixelRigPC come with a manufacturer’s warranty. The warranty period may vary depending on the brand and type of watch. It covers defects in materials or workmanship during the warranty period. For details on the warranty duration and coverage, please refer to the warranty card provided with your watch.

We only sell genuine, brand-name watches from trusted manufacturers. Every watch is accompanied by authenticity documents (such as warranty cards, invoices, serial numbers, or anti-counterfeit labels). We are committed to providing our customers with high-quality, authentic products that offer long-lasting value. If you have any concerns about the authenticity of a product, feel free to contact us for confirmation.